Engagement? You have to create it.
Richard Morin • November 15, 2018
Managing is dead. Coaching and leading has replaced it.
Not long ago a manager could walk in, tell others what to do, and then go about his business.
Today those tasked with responsibility over others need to understand and practice true leadership and coaching skills.
- How hard is it?
- It is NOT hard, but it has to be done.
Some people feel threatened by the newer generation of workers, saying things like how different they are, how they don't care, etc.
But ... if your recruiting methods are well developed, and the onboarding process is clear and crisp, those who make it to this point will understand what is required, what the tempo is, understand what they are expected to learn and how to apply said knowledge, and the rest is just work.
There should be no fear about firing someone. If you utilize a true "ONE ON ONE" process on a regular basis, capture the notes and conversation that allows proper follow up and subsequent actions / responses, what is there to fear?
https://www.ingomu.com/en/building-success-through-recruiting/
I can help you if you like.
Are you and the team you are trying to build, confident? What have you done to make it so? Have you engaged in role playing for the various sales, customer service, HR & interviewing people on your team? Confidence is critical if you and your team / company are to succeed as you might, but it is a transient element as everything changes so often and in ways that leaves some people behind. Role playing is but one of the many tools you can employ to help people step up and become more fluid in how they deliver their message and communications in general. Another great tool is the sharing of books whereby the material becomes fodder for short and to the point meetings where the content is discussed or debated and the team learns from the session. Confidence you ask? Yes it is tough, and not everyone is confident all of the time, but we can all learn to improve and become more competent which leads to confidence. Bringing in a trainer / mentor can clearly help, the investment will more than pay for itself.

People are habitual, and YOU are no different. How will you accomplish those things that you say are important ... to YOU? Reading helps, and although fiction is OK, it will not help you in your quest. Mentors can do a lot for YOU, that is "IF" you listen AND apply those things that you and your mentor agree upon. "IF" you are coachable, who is your coach? Experience has taught me that the future is always different and that what I have done is not as important as what I will do. Therefore ... developing discipline, an ability to ask and then listen in order to learn and understand while remaining the moment, without distractions are what comprises some of the behaviours and traits that can help pave the way for YOU. Contact me ... I can help.

While some are simply "weathering" this storm, others which might include your competition are creating new PLANS, developing and clarifying their PREPARATIONS, either over the phone or on video they are PRACTICING their skills and abilities at presenting, goading each other on leading to a higher level of performance. So ... what about you? What are you doing differently in these unique times? Will the same old / same old get you to where you once were? Really? Life is all about "YOU Working With YOU" which is applied to each of us. Competition abounds and there are those who are salivating at the chance to gain in market share, shelf space and profit.

Hiring a professional, someone who lives and breathes sales every day, to come in and work with you and your team can only help you. Confidence can be built up leading to increased performance and engagement within your company. Competence in sales skills leads to greater earnings for the sales person and high ROI for the company. Training delivers these two and a LOT more, just look at where you are now Vs where you know you should be and then do something about it. Contact us, we are in the business of helping others succeed. richard@richardmorin.net

Recruiting, interviewing, hiring ... is a tough game, and you know it. Gut feeling is too often used to make a decision, but ... how often have your hires worked out? Try a PXTS, I have clients throughout North America for good reason, the selection report generates a clear view of the applicant including interview questions based on the "fit" between their completed assessment and the pattern of the position and much more. There are other reports such as the coaching report which helps managers to become coaches and leaders. Contact me, I can help you. Rich